Privacy Policy

Last updated: March 1, 2026

Scope

This Privacy Policy explains how EasyETF collects, uses, stores, and shares information when you use the website, AI analysis features, and payment flows.

By using EasyETF, you agree to this policy and the related Terms of Use.

Information We Collect

Account and identity data

  • Account identifiers and profile data provided through Clerk authentication.
  • Email address required for account access and payment initialization.

Payment and transaction data

  • Payment reference, selected package, amount, currency, and transaction status.
  • EasyETF does not store full card numbers or card security codes. Payments are processed by Paystack.

AI analysis and portfolio data

  • Report requests, portfolio holdings you submit, risk profile, investment thesis text, and generated report content.
  • Analysis credit balance and payment-reference metadata in your account metadata.

Technical and operational data

  • Server-side logs for error diagnosis, fraud prevention, and service reliability.
  • Standard request metadata such as timestamps and route-level context.
How We Use Information
  • To create and secure your account.
  • To process purchases and apply analysis credits.
  • To generate, store, and retrieve AI analysis reports.
  • To detect abuse, prevent duplicate payment processing, and enforce security controls.
  • To maintain and improve product performance and reliability.
  • To comply with legal obligations and resolve disputes.
Third-Party Processors and Data Sharing

EasyETF uses third-party service providers to operate key product functions. Your data may be processed by:

  • Clerk: authentication, account sessions, and user metadata.
  • Neon: database storage for reports and payment order records.
  • Paystack: payment authorization and transaction verification.
  • OpenRouter / Anthropic: AI analysis generation based on your request inputs.
  • Market data providers: data retrieval and charting services used by the product.

We do not sell your personal information. We share data only as needed to provide the service, prevent fraud, or comply with law.

Data Retention
  • Account and payment records are retained for operational, audit, security, and legal purposes.
  • AI reports and related inputs are retained to provide history and retrieval features in your account.
  • Operational logs are retained only for as long as reasonably required for diagnostics, security, and compliance.
Your Choices and Rights
  • You may stop using the service at any time.
  • You may request access, correction, or deletion of personal data, subject to legal and security obligations.
  • You may contact us to challenge inaccurate account or payment records.
Security

EasyETF uses reasonable technical and organizational safeguards to protect data. No system is completely secure, and no method of transmission or storage can be guaranteed as 100% secure.

You are responsible for keeping your account credentials and device access secure.

International Processing

Service providers may process data in jurisdictions outside your country. By using EasyETF, you consent to cross-border transfers required to operate the service.

Children

EasyETF is not intended for children. Do not use the service if you are below the legal age to enter binding agreements in your jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes become effective when posted with an updated date.